Last Updated: 14/02/2025
1. Introduction
At Titan X Skin Ltd (“Titan X,” “we,” “us,” “our”), we take your privacy seriously. This Privacy Notice explains how we collect, use, store, and protect your Personal Information when you interact with us, whether through our website, products, services, or communications.
We are committed to processing your data responsibly, securely, and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other relevant regulations.
This Privacy Notice is regularly reviewed and updated. The latest revision date is always displayed at the top of this document. If we make significant changes, we will notify you via email (if registered) or by placing a notice on our website.
By using our products or services, you agree to the collection and processing of your Personal Information as outlined in this Privacy Notice.
2. Our Commitment to Privacy
Titan X Skin Ltd is committed to:
• Transparency – We clearly explain how your data is collected, used, and stored.
• Security – We apply strict safeguards to protect your Personal Information.
• Control – You have rights over your data, including access, correction, and deletion.
• Compliance – We adhere to all applicable privacy laws and regulations.
3. What Data We Collect
To provide you with the best experience, we collect and process various types of Personal Information, including:
Personal and Contact Information
• Full name
• Email address
• Phone number
• Business/employer name (if applicable)
• Clinic/center details
Account Information
• Username and password
• Date of birth
• Location (e.g., ZIP/postcode)
• Skin profile details and self-assessment pictures
Transaction & Payment Information
• Payment details and billing information
• Purchase history
Treatment & Service Data
• Treatment history and preferences
• Product usage details
• Certification and training records
Device & Technical Information
• IP address
• Device type and operating system
• Location data (if applicable)
• How you interact with our website, services, and social media
4. How We Collect Your Data
We collect your Personal Information in the following ways:
• Directly from you – When you register for an account, make a purchase, complete surveys, book a treatment, or contact us.
• Automatically – Through cookies, analytics, and tracking technologies when you use our website or mobile app.
• Third-party sources – From partners, payment processors, marketing tools, and publicly available sources.
For more information on how we use cookies and similar technologies, please review our Cookie Policy.
5. How We Use Your Data
We process your Personal Information for the following purposes, ensuring compliance with data protection laws:
Purpose Legal Basis
To provide our products and services Performance of a contract
To process payments and complete transactions Legal obligation & contract performance
To create and manage your account Contract performance.
To offer customer support and respond to inquiries Contract performance.
To send marketing communications unless the recipient opts out..
To improve our products and services through research and analytics Legitimate interest
To prevent fraud and ensure security Legitimate interest.
To comply with legal and regulatory requirements Legal obligation
If we rely on consent as the legal basis for processing, you can withdraw your consent at any time.
6. Sharing Your Data
Titan X Skin Ltd does not sell your Personal Information. However, we may share your data with:
• Service providers & partners – Including payment processors, IT service providers, shipping companies, and CRM platforms.
• Marketing & analytics providers – To improve customer experience and promotional campaigns.
• Regulatory authorities – If required by law or in response to legal requests.
• Business partners – Only where consent has been given.
All third parties are required to handle your data securely and in compliance with applicable laws.
7. International Data Transfers
If we transfer your data outside the UK or the EU, we ensure appropriate safeguards are in place, such as:
• Adequacy decisions from the UK or EU authorities.
• Standard Contractual Clauses (SCCs) for secure international transfers.
• Binding Corporate Rules (BCRs) where applicable.
For more details, contact us at Info@titanxskin.co.uk
8. Data Security
We implement industry-standard security measures to protect your Personal Information from unauthorized access, loss, or misuse. These include:
• Data encryption – To secure sensitive data in storage and transmission.
• Access control – Ensuring only authorized personnel can access data.
• Regular security audits – To detect and mitigate vulnerabilities.
• Multi-factor authentication (MFA) – To enhance login security.
If you suspect any security breach, please contact Info@titanxskin.co.uk immediately.
9. Data Retention
We only retain your Personal Information for as long as necessary to:
• Fulfil the purposes outlined in this Privacy Notice.
• Comply with legal, tax, or accounting requirements.
• Defend against potential legal claims.
After this period, your data will be securely deleted or anonymized.
10. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your Personal Information:
Right Description
Access Request a copy of your Personal Information.
Rectification Correct inaccurate or incomplete data.
Erasure Request deletion of your data (“right to be forgotten”).
Restriction Temporarily halt data processing.
Data Portability Request data transfer to another provider.
Objection Object to processing, including marketing.
Withdraw Consent Withdraw consent at any time.
To exercise your rights, contact us at Info@titanxskin.co.uk
11. Children’s Privacy
Our products and services are not intended for children under 13. We do not knowingly collect data from minors. If you believe we have collected such data, please notify us immediately.
12. Third-Party Links
Our website may contain links to external sites. Titan X Skin Ltd is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies separately.
13. Updates to This Privacy Notice
We may update this Privacy Notice to reflect changes in regulations or business operations. Any significant updates will be communicated via:
• A notice on our website.
• Direct email (if registered).
Please check this page regularly for updates.
14. Contact Us
If you have any questions about this Privacy Notice or wish to exercise your rights, please contact us:
Titan X Skin Ltd
534 Leabridge Road E10 7DT
Email: Info@titanxskin.co.uk